Cancellation by You

Orders placed on our website may be cancelled before they are shipped. You can check your order status at any time via the “Track Order” section. Once the order has been shipped, it will fall under our return and refund process.

Please note:

Customised or personalised orders cannot be cancelled once confirmed.

Cancellation by TRYYST

TRYYST reserves the right to cancel any order at its discretion, without prior explanation. Possible reasons include but are not limited to:

Unavailability of the product
Errors in pricing or product information
Concerns flagged by our payment or fraud prevention systems
Limitations on quantities available for purchase
Delivery constraints to the provided location

In such cases, we will inform you promptly and initiate a full refund to your original mode of payment.