Yes, we offer free shipping within India and the UAE. International shipping is available and calculated at checkout.

Orders can be cancelled or modified only before they are shipped. Once shipped, cancellations are not possible. Customised or personalised items are non-cancellable.

We do not accept returns. However, if your piece arrives damaged, you may return it for repair. We will fix it and ship it back to you at no additional cost.

Our lifetime warranty covers complimentary repairs for minor issues like diamond fallouts or clasp fixes. Major damage will be assessed by our team and handled with care.

Yes, all shipments are insured until they are safely delivered to you.

Yes, many of our pieces can be customised or engraved. Please reach out to us at [insert contact] before placing your order.

We offer lifetime buyback and exchange at current market value, subject to product condition and submission of the original certificate and invoice. Stones found to be damaged will hold 0% value.

In case of loss, recertification is mandatory for buyback or exchange, and the cost will be borne by the customer.

Yes, we ship worldwide. International shipping charges will be calculated at checkout based on your location.